1. Introduction

TeKshift (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, submit a Google Ads lead form, or engage with our products and services as an official Value Added Reseller of New Eagle solutions in Europe.

We process personal data in compliance with the EU General Data Protection Regulation (GDPR) and applicable European privacy laws.

By using our services or submitting your data, you agree to this Privacy Policy.

2. Data Controller

TeKshift GmbH
Registered in Pascalstraße 6, 52076 Aachen, Germany
Email: inquiry@tekshift.de

3. Personal Data We Collect

We collect personal data in the following cases:

a) Information you provide directly

• Name and surname

• Company name

• Work email

• Phone number

• Job title

• Project details

• Interests in products (e.g., ECUs, software, EV applications)

• Any additional information you submit via contact forms or lead forms

b) Website interaction data

• IP address

• Browser and device information

• Pages visited

• Cookies and tracking data
  (Only if you use Analytics or similar tools — I can tailor this section.)

c) Google Ads Lead Form submissions

When you submit a lead form through Google Ads, we receive the data you entered:

• Contact details

• Answers to custom questions

• Technical project information

This data is sent securely to TeKshift and may be transferred to our CRM or email systems.

d) Communication data

• Email exchanges

• Meeting requests

• Support interactions

4. How We Use Your Personal Data

We use your information to:

• Respond to your inquiries

• Provide product information, demos, and quotations

• Assess your needs regarding New Eagle solutions (Raptor ECUs, Raptor software, EV control systems, etc.)

• Deliver customer support

• Improve our website and marketing performance

• Comply with legal obligations

We never sell your personal data.

5. Legal Basis for Processing (GDPR Articles 6 & 13)

We process data based on:

• Legitimate interest – responding to requests, providing product information

• Consent – when you submit a lead form or newsletter signup

• Contract performance – when preparing quotes or providing services

• Legal compliance – accounting, record keeping

6. Data Sharing

We may share your data only with trusted partners when necessary:

• New Eagle, LLC (USA) for technical support or product-related inquiries

• CRM or email service providers (e.g., HubSpot, Pipedrive, Notion – if used)

• Google (in case of Ads Lead Forms)

• Payment or invoicing partners (if applicable)

We always ensure GDPR-compliant safeguards, including EU Standard Contractual Clauses for transfers outside the EU.

7. Data Retention

We retain personal data only as long as necessary for:

• Responding to your request

• Providing services

• Complying with legal or accounting obligations

Typical retention: 12 to 36 months, unless legal obligations require longer.

You can request deletion at any time (see Section 9).

8. Data Security

We use appropriate technical and organizational measures to protect your data, including:

• Secure servers

• Encrypted transfers (HTTPS)

• Access control and authentication

• Limited access to personal data on a need-to-know basis

9. Your GDPR Rights

You have the right to:

• Access your data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Limit or object to processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, contact: inquiry@tekshift.de

10. Google Ads Lead Forms

When you submit a lead form through Google Ads:

• Your data is transferred securely to TeKshift

• Used only to follow up on your request (demo, quote, technical info)

• Stored according to our retention policy

• Never sold or shared with unauthorized third parties

11. Updates to This Policy

We may update this Privacy Policy when necessary.
The latest version will always be available on this page.

12. Contact

For questions regarding this Privacy Policy or your rights:
inquiry@tekshift.de